Because everything is made to order in my home studio, I don’t offer refunds for change of mind—so take your time choosing what’s right for you.

Damaged or Incorrect Orders

If your order arrives damaged, faulty, or not quite what you expected, let me know straight away with a photo so I can make it right.

What Can’t Be Returned?

• Custom illustrations (since they’re made just for you)

• Sale items & gift cards

Exchanges

Need to swap something? The easiest way is to place a new order once your return has been approved.

Please reach out before sending anything back—returns without prior contact won’t be accepted.

Got any questions? I’m happy to help.